Privacy Policy for Amvives

Introduction
Welcome to the Privacy Policy of Amvives. We are dedicated to safeguarding the privacy of our esteemed customers and website users. This policy, in conjunction with our Terms and Conditions, outlines how we offer property management services and handle personal data collected through direct interactions, third-party sources, or our Website (www.amvives.co.uk). Your activities on our Website may entail additional terms and conditions. Our commitment to GDPR compliance and this Privacy Policy ensures that all personal data of European Union data subjects is managed in compliance with the law.

Part A: Definitions
Within this Privacy Policy:

• 'We,' 'our,' or 'us' refers to Amvives, a registered corporation at 3 Home Farm Road, Willey, TF12 5JL with the contact email: info@amvives.co.uk. We serve as the data controller for Hosts and as data processors for Guests.
• 'Host' pertains to our customer, who accepts our terms by signing a services contract.
• 'Guest' signifies an individual renting a Host's property through platforms like Airbnb, Booking.com, or HomeAway.
• 'You' encompasses Hosts, Guests, and Website visitors, constituting data subjects.
• 'Website' denotes www.amvives.co.uk, including linked pages.

Updates to this Privacy Policy may occur, and regular reviews are advised. Email notifications will be dispatched for changes at least 14 days prior to implementation.

Part B: Protection and Handling of Hosts' Personal Data

1. We process Hosts' data derived from forms, chat, calls, or browsing: We gather first names, last names, email addresses, city, country, postcode, property address, number of bedrooms in the property, correspondence address, mobile phone, and bank account numbers. Communications with Hosts are logged.
2. First names, last names, email addresses, city, country, postcode, property address, number of bedrooms in the property, correspondence address, mobile phone, and bank account numbers are utilised for service administration, communication, feedback, addressing Host and Guest queries, and payment processing. Data is retained until service completion, subject to the dispute limitation period.
3. Email addresses, names, and surnames are used to inform Hosts about service enhancements and updates (direct marketing). This data is processed throughout active service, up to ten years.
4. Personal data facilitates communication with Hosts, remaining retained until service closure or dispute limitation.
5. For non-operational realms, data may be shared with trusted property management partners for service proposals. Contact info@amvives.co.uk for partner details.
6. Property sale or investment interest may lead to data sharing with affiliate partners. Contact info@amvives.co.uk for partner list.

Part C: Protection and Handling of Guests' Personal Data

1. Guest data processed encompasses:

• First names, last names, phone numbers, and ID card copies.

1. Data is sourced from Hosts, third-party software, and rental platforms. It serves to arrange accommodations, facilitate communication, and address Guest requests. Data retention spans six months for potential disputes.
2. ID card copies are essential for verification, legal obligations adherence, and property safeguarding. Copies are stored for six months and subsequently deleted.

Part D: Consent-based Data Processing

1. Personal data (first names, last names, email addresses) may undergo processing to share Amvives news via email.
2. Consent is granted via email or email clicks. Data retention aligns with active consent, spanning up to five years.
3. Data subjects can revoke consent through email footer unsubscribing.
4. Consent extends to authorized processors assisting email campaigns.

Part E: Automatic Data Collection via Website

1. Automatic data collection via our Website encompasses IP addresses, cookie identifiers, mobile identifiers, geolocation, and browsing details. External link management falls beyond our jurisdiction.

Part F: Common Provisions

1. We process personal data you provide or serve as processors. Data accuracy and legality are your responsibility.
2. Data processing encompasses automated and non-automated methods. Objection to automated decision-making is not feasible.
3. Bank card data retention caters to transactions and payment service provider sharing.
4. Personal data retention adheres to contractual obligations, legal requisites, or consent. Data is deleted when no longer necessary, with anonymization for statistical use.
5. Third-party services bolster our Services, aligning with data processing goals.
6. Communication and messaging software uphold EU laws through the E.U.-U.S. Privacy Shield.
7. Marketing and sales systems conform via the E.U.-U.S. Privacy Shield.
8. Third-party reservation systems conform to GDPR, encompassing internal and external data storage.
9. Google Suite cloud service adheres to EU laws through contractual clauses.
10. Database sharing is restricted, barring property-related scenarios.
11. Personal data sharing with law enforcement or authorities adheres to legal mandates.
12. Data security is ensured through administrative, technical, and physical measures.
13. Photo, first name, and last name usage on the Website may occur circumstantially.

Part G: Data Subjects' Rights

1. You possess the right to data processing confirmation, access, and supplementary details. Data provision transpires within 30 days of the request via info@amvives.co.uk.
2. Rectification of inaccurate data is feasible.
3. GDPR infringement complaints can be conveyed via info@amvives.co.uk or data protection supervisory authorities.
4. Consent-based data processing can be retracted.
5. Erasure requests are welcome, though service availability impact is plausible.
6. Erasure right exclusions apply.

Part H: Concluding Provisions

1. Disputes are governed by UK laws and jurisdiction.
2. For privacy queries, kindly reach out to info@amvives.co.uk.
3. Effective as of 25 August, 2023.